Last Updated: November 13, 2025

Welcome to Charlie & Guys (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://charlieandguys.com/ (the “Site”) and use our services.

Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Data”). This includes:

• Account Information: Name, email address, username, password, shipping and billing address.
• Payment Information: Credit/debit card details, billing address processed securely through payment gateways.
• Usage Data: IP address, browser type, operating system, browsing behavior on the Site.
• Cookies and Tracking Technologies: To enhance user experience and analyze Site traffic.
• Other Information: Any information you provide us via customer support or interactions.

How We Use Your Information

We use your Personal Data to:

• Provide, operate, and maintain our Site and services.
• Process your orders and payments securely.
• Communicate with you about your orders, account, and promotions.
• Improve our products, services, and customer experience.
• Monitor and analyze usage to prevent fraud and enhance security.
• Comply with legal obligations.

Sharing of Information

We do not sell your personal information. We may share your data with:

• Service providers who help operate our business (payment processors, shipping companies, marketing partners).
• Legal authorities if required by law or to protect rights and safety.
• Third parties with your consent.

Cookies and Tracking

Our Site uses cookies and similar technologies to collect information about your browsing activities to personalize content, provide social media features, and analyze traffic. You can control cookie preferences via your browser settings.

Your Privacy Rights

Depending on your region, you may have rights regarding your personal data, including:

• Right to access, correct, or delete your Personal Data.
• Right to object or restrict processing.
• Right to data portability.
• Right to withdraw consent and opt-out of marketing communications.
• Right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us as below.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Security Measures

We implement appropriate technical and organizational measures such as encryption, secure servers, and access controls to protect your information from unauthorized access, disclosure, or destruction.

International Data Transfers

If you are located outside our operating country, your data may be transferred to and processed in the country where our operations are located. We ensure appropriate safeguards are in place.

Children’s Privacy

Our Site is not directed at children under the age of 13 (or applicable age in your region). We do not knowingly collect personal data from children without verifiable parental consent.

Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of any changes by updating the “Last Updated” date on this page. We encourage you to review this Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: privacy@charlieandguys.com
Address: Charlie & Guys,
Ground Floor, Emporium , No 316, 4/3, Bikasipura, Bengaluru, Karnataka 560062

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